Our integrity

Long-term success is contingent on being a trusted and ethical business partner

The highest ethical standards
At CTI, we have robust policies in place, which outline the expectations we set for our organisation and for our business partners regarding ethical business conduct and compliance. We comply with all applicable laws and regulations in the countries in which we operate. These include the UK Bribery Act and the US Foreign Corrupt Practices Act.

Code of Conduct
The CTI Code of Conduct sets the standard for our behaviour and covers many aspects of our business, including anti-corruption, bribery, competition, conflicts of interest, human rights, whistleblowing and environmental impact. We expect all employees to comply with our Code of Conduct at all times.

We expect our suppliers to share and live up to our high ethical standards as outlined in the CTI  Supplier Code of Conduct. To support them in this, we invest in building strong relationships and maintain open and direct communication. Furthermore, to minimise business and compliance risks, we have a comprehensive and clear framework for management, onboarding and screening of our suppliers.

Promoting transparency within the organisation
To safeguard our compliance culture, CTI has a whistleblower system for employees or external parties to report any potential misconduct. This system is hosted by an independent provider and enables employees and other third parties to report any concern about breaches of the Code of Conduct and other inappropriate behaviour so relevant action can be taken.

Reports can be made anonymously if the reporter wishes to do so. The reporter is protected from retaliation, whether the report was made anonymously or not.

While CTI encourages the use of the internal whistleblower system, external reporting channels can also be used to address concerns or breaches to local authorities.

In Denmark, an external reporting channel has been established within the Danish Data Protection Agency. For information on the applicable local authority in your country, please contact Group Compliance.

If applicable, breaches of EU laws and regulations can be reported to the appropriate function within the EU, such as the EU Commission.

For information on the applicable local authority in your country, please contact Group Compliance.

A responsible and transparent approach to tax
With daily operations in many countries all over the world, CTI is subject to many different tax laws. Paying taxes is part of our role in society and through our tax contributions we can contribute directly and indirectly to the countries and communities in which we operate. Our Global Tax Policy guides our decision-making in all tax affairs and highlights our strong focus on compliance.

Data ethics
In today’s world where business and society are reliant on large amounts of data, keeping information and data secure and out of the hands of cybercriminals is of the utmost importance. We are fully committed to handling data ethically and securely and comply with all legislation and legal regulations on data usage, storage and processing. This involves ensuring that all appropriate safeguards are in place to preserve data confidentiality, integrity and availability. This applies both to our own data and information and to that of our customers.

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